VellowayEyecare

Independent optometrists in Exeter since 2009

An eye test that looks behind the answer.

Forty-five minutes with one optometrist, a 3D OCT scan of the back of your eye, and your prescription on paper. £45, or free if you qualify.

4.9 from 640 patient reviews · Same optometrist every visit
A white phoropter, the instrument used to find your prescription, in a bright consulting room

Services and prices

What can we help with?

Every appointment is with a registered optometrist, in one room, with the price on the page before you book.

All services
A dispensing optician's hands cleaning a pair of glasses at the workshop bench

About the practice

Owned by the two optometrists who test your eyes

Velloway has no head office and no sales targets, which is the only structural reason an eye test here can end with “your glasses are fine”. Hannah and Tomasz bought the practice in 2009 and still see patients five days a week.

Years on Quillan Row
17
Minutes per test
45
Sales targets
0
Meet the team

Your private eye test

45 minutes, and where every one of them goes

The same test whether it is funded or private. The difference is the OCT scan, which we include in every private test.

  1. 10 minutes

    Questions first

    Your work, your screens, your family history, what has changed since last time.

  2. 15 minutes

    Vision and prescription

    Better with one, or two? Found in quarter-dioptre steps, on a phoropter and trial lenses.

  3. 5 minutes

    Pressures and photographs

    Eye pressures with no puff of air, and retinal photographs kept on file.

  4. 5 minutes

    OCT scan

    A 3D cross-section of the retina and optic nerve, about four seconds an eye.

  5. 10 minutes

    Results, explained

    The scan on screen, your prescription on paper, and a date for next time.

Book online

Book in under a minute, with the person you want.

Every free time for the next ten open days. Choose an optometrist or take the first one free; the price is shown before you confirm.

Prefer the phone? Ring 01632 960 418. Thursday appointments run until 18:00.

Which appointment?
Who would you like to see?
Pick a day
Pick a time

7 free times on this day.

Frames

Which frames suit your face?

Around 400 frames from small independent makers, from £59. The frame finder narrows them by face shape, style and budget.

Bright red rectangular glasses with navy arms on a pale background

Ruby

£95

Rectangle · Acetate · Signal red, navy temples

Suits Oval, Round, Heart faces · 53-17-140

Reserve to try on
Black cat-eye glasses with tortoiseshell arms folded on a white surface

Maren

£129

Cat-eye · Acetate · Black over tortoise

Suits Square, Round, Oval faces · 51-17-140

Reserve to try on
Round gold metal glasses with a straight brow bar on a white surface

Halden

£189

Round · Metal · Polished gold

Suits Square, Heart, Oval faces · 50-20-145

Reserve to try on
Gunmetal titanium rectangular glasses on a white textured surface

Stannary

£199

Rectangle · Titanium · Gunmetal

Suits Round, Oval, Heart faces · 55-17-145

Reserve to try on
Open the frame finder

Funded or private

Do you qualify for a free eye test?

Many people do. The test itself is identical; what changes is who pays and whether the OCT scan is included.

Funded tests are provided under the [funded eye test scheme]. Bring proof of eligibility and we check it at the desk.

Every price on one page
Feature Funded eye test Private eye test
Who can have it Under 16s, over 60s, people with diabetes or glaucoma risk, some benefits Anyone
What you pay Nothing £45
Time with the optometrist 45 minutes 45 minutes
Retinal photographs Included Included
3D OCT scan £20 extra Included
How often Usually every two years, yearly for some Whenever you want one
Your choice of optometrist Yes Yes

Patient reviews

640 reviews, averaging 4.9

4.9 out of 5 across every service
Eye test with OCT
“The OCT scan picked up a small change at the back of my left eye that two chain-store tests had missed. Hannah showed me the scan, explained it, and wrote to the hospital before I had left the building.”
Margaret H.Topsham
Children’s clinic
“Our son hated his last eye test. Priya had him reading shapes off the chart within five minutes and he asked if he could come back.”
Daniel and Kerry O.Heavitree
Contact lenses
“Fifteen years of giving up on contact lenses. Tomasz found a toric daily that stays put, and the lesson went on until I could actually do it.”
Sophie R.St Thomas

Eye-health guides

Plain answers from the consulting room

All guides

Questions

Anything else you want to know?

The three things people ask about most. The practice phone is answered by a person.

Every question, answered

Eye tests

How much is an eye test?

A private eye test is £45 and includes retinal photographs and an OCT scan. If you qualify for a funded test under the [funded eye test scheme], it costs nothing, and you can add the OCT scan for £20.

How often should I have one?

Every two years for most adults, every year if you are over 70, have diabetes, or have glaucoma in the family. Children should be tested every year. Come sooner if anything changes.

How soon can I be seen?

Usually within the week, and often tomorrow. The booking widget shows every free slot for the next ten open days. Sudden changes in vision are seen the same day: ring us.

Can I drive afterwards?

Yes, in almost every case. If we need to widen your pupils with drops we tell you first, and you should not drive for four to six hours.

Do you do home visits?

Yes, for people who cannot leave home unaided. Ring the practice and we will arrange it.

Glasses

How long do new glasses take?

Seven working days for most prescriptions, because we glaze lenses in our own workshop. Complex lenses can take up to two weeks.

Do I have to buy glasses from you?

No. Your prescription is yours, handed to you on paper at the end of the test. Use it wherever you like.

Can you adjust glasses I bought elsewhere?

Yes, free, while you wait. Nose pads and screws too.

What if I cannot get used to my varifocals?

Come back within 60 days and we will recheck the measurements and the prescription, and remake the lenses free if they are the problem.

Do you have a guarantee?

Frames over £100 carry a 12-month guarantee against breakage. Lenses are guaranteed against coating defects for two years.

Contact lenses

Can anyone wear contact lenses?

Most people can, including people with astigmatism and people who need varifocals. A fitting tells you for certain, and you take trial lenses home before you commit.

What does a lens plan include?

Your lenses delivered every quarter, solutions for monthly wearers, and every aftercare appointment. From £14 a month.

Can I buy lenses online and still come here?

Yes. Aftercare checks outside a plan are £25.

I cannot get lenses in. Is that normal?

Completely. The lesson runs as long as it takes, and a second one is free.

Can I sleep in my lenses?

Not unless we have fitted a lens made for it and told you so. Sleeping in ordinary lenses is the biggest single cause of serious eye infections.

Try frames on, no appointment needed.

Browse the whole wall Monday to Saturday. Bring your prescription from anywhere and a dispensing optician will help you choose.